At WeeMInt, customer satisfaction is our top priority. We strive to ensure that every product meets our high standards of quality. Our products undergo rigorous quality control. However, if you receive a defective or incorrect item, we are here to help. Please contact us within 30 days of receiving your order, providing details and photos of the issue. Upon verification, we will offer a replacement or a refund.
Return Policy for Product Purchases
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Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 30 days. We will require photos of the damaged product for our records and quality control.
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Incorrect Items: If you receive an item that differs from what you ordered, please contact us within 30 days. We will arrange for a replacement or a refund, depending on your preference.
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Lost Packages: If your package is lost in transit, we will investigate the issue and, upon confirmation, offer a replacement or a refund.
Affiliate Subscription Refunds
Our affiliate subscription fees are non-refundable due to the instantaneous nature of commission calculations. Once an affiliate subscription is processed, commissions are calculated and distributed immediately, making it impossible to offer refunds. However, we understand that exceptional circumstances may arise. In cases where an affiliate is not assigned or referred by anyone, we may consider refunds at our discretion. Please contact our support team to discuss any concerns you may have regarding your subscription.
For further assistance or more details about our refund policy, please reach out to our support team. We are committed to providing you with the best possible service and ensuring your satisfaction with WeeMInt.
